Privacy Policy
Last Updated: January 2026
Mosaic Friends Pty Ltd ("we," "us," "our," or "Company") operates mosaicfriends.com.au (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information through forms on our Website, we may collect your name, email address, phone number, and other details you provide.
- IP Address: We automatically collect your Internet Protocol (IP) address to understand your general location and device information.
- Cookies: We use cookies and similar tracking technologies to enhance your experience and gather usage data (see Cookie Policy below).
- Usage Data: We collect information about how you interact with our Website, including pages visited, time spent, links clicked, and referral sources.
- Device Information: We may collect information about your device, browser type, and operating system.
How We Use Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Website and services;
- To conduct analytics and understand user behavior and preferences;
- To track affiliate commissions and marketing performance;
- To send you updates, newsletters, and promotional communications (with your consent);
- To respond to your inquiries and provide customer support;
- To detect, prevent, and address fraud, security issues, and technical problems;
- To comply with legal obligations and enforce our Terms of Service.
Cookie Policy
Our Website uses cookies and similar technologies to enhance your experience. Types of cookies used include:
- Essential Cookies: Required for website functionality.
- Analytics Cookies: Help us understand how users interact with the Website.
- Affiliate Tracking Cookies: Track referrals to partner casinos and online gambling platforms.
- Marketing Cookies: Used for targeted advertising and performance measurement.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Website functionality. For more information, visit allaboutcookies.org.
Third-Party Links
Our Website contains links to third-party websites, including online casinos, gambling platforms, and affiliate partners. We are not responsible for the privacy practices, content, or security of these external websites. We encourage you to review the privacy policies of any third-party sites before providing personal information or engaging in transactions.
Your use of third-party websites is at your own risk and subject to their terms and conditions.
Your Rights
Under Australian Privacy Law (Privacy Act 1988), you have the right to:
- Access personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information (subject to legal obligations);
- Object to the use of your information for marketing purposes;
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights.
If you are located in the European Union or United Kingdom, you have additional rights under the GDPR. If you are in the United States, CCPA rights may apply. Please contact us to exercise any of these rights.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When information is no longer needed, we securely delete or anonymize it. Affiliate tracking data may be retained longer for accounting and regulatory compliance purposes.
You may request deletion of your data at any time, subject to legal retention requirements.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us:
Email: [email protected]
We will respond to your inquiry within 30 days or as required by applicable privacy laws.
This Privacy Policy is effective as of January 2026 and may be updated periodically. We will notify you of significant changes via email or by posting an updated policy on our Website.